Unlimited chats

Configurable chat button and window

Web, desktop, and mobile app for agents

Real-time visitor and agent monitoring

Basic auto chat invitation

Basic chat routing

Upload files and screenshots

Basic reporting

24/7 live support




Personal Plan Features Plus:

Multi-language chat and auto translation

Audio-video chat

Routing by department

Advanced auto chat invitation

IP Restriction

Access to pre-built integrations

Post-chat survey and rating

Custom variables

Advance UI customization

Extended reporting

Flexible deployment options (cloud, private, on-premise)



Team Plan Features Plus:

Dynamic chat campaigns

Advance routing rules

Visitor segmentation

PCI compliant form

Credit card masking

Visitor SSO

Access to Chakap API

Extended analytics

Personalized onboarding and training

Special compliance requirements (HIPAA Business Associate Agreeement (BAA), Security assessment. System penetration test)